Preferred Airlines

The following are the University's preferred airlines:

  • Delta
  • Air France
  • Alitalia
  • KLM
  • Virgin Atlantic
  • Virgin Australia

Some of the benefits of our partnerships with our preferred airlines when tickets are booked via Concur Travel or over the phone with a World Travel, Inc. (WTI) Counselor include:

  • Fare discounts on most fare levels
  • Name Change offering for name changes on wholly unused nonrefundable tickets for a fee
  • Access to Preferred Seats, i.e. aisle, exit row or window near the front of the plane at no extra cost
  • Priority Boarding for SkyMiles® Members for early boarding
  • Availability to use Unused non refundable tickets_Please contact WTI for assistance when using non-refundable ticket funds towards the purchase of a new flight itinerary. 

    Please note: In order to reuse non-refundable ticket funds, flight reservations must be canceled prior to the flight's scheduled departure in order to avoid the forfeiture of the full ticket value.

International Travel with Sponsored Funds

Planning to travel internationally using a Federally sponsored funds is responsible for knowing and adhering to the Fly America Act. Visit Travel on Sponsored Funds for more information and resources.

Columbia University has contracted with World Travel, Inc. (WTI) to assist Columbia travelers in making business travel arrangements, consistent with Columbia’s travel policies, cost considerations, and preferences.

WTI travel services include self-service via the Concur Online Booking Tool (OBT) and assisted service over the phone via WTI Travel Counselors for reservations, including air, rail, lodging, and car rental, producing itineraries, e-tickets, and receipts. In order to book travel with WTI, travelers must maintain a travel profile that contains personal information.

Please review the Transaction Fee Chart for a complete description of Business Travel transaction fees booked on Concur Travel or with a WTI Travel Counselor over the phone.

Hours of Operation

Travel services through WTI are available 24/7/365 by calling 1-855-961-0313.

Columbia designated Travel Counselors are available during regular business hours from  8:00 a.m. - 8:00 p.m. ET, Monday through Friday (excluding holidays).

Please note: After regular business hours and on weekends and holidays, travel services are available through WTI’s Emergency Service Center.

Travel Counseling

To speak with a Columbia University designated Travel Counselor, please call: 1-855-961-0313

If calling from outside the United States please call: 1-484-948-2514

 

The Institute for Social and Economic Research and Policy (ISERP) is closed in accordance with the University’s COVID-19 policy.  Please click here for additional information and guidance for students, affiliates, and employees.

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