The Institute for Social and Economic Research and Policy is now open.  Our office hours are from: 9:00am - 5:00pm, Monday - Friday. Please refer to the COVID-19 Resource Guide for all matters related to the return to campus.  All visitors and vendors must fill out the Columbia University Health Screening Form.  We look forward to seeing you on campus.

Preferred Travel Agency, WTI

Preferred Travel Agencies

Currently, Columbia uses One (1)  preferred Travel Agency. . 

Columbia University has contracted with World Travel, Inc. (WTI) to assist Columbia travelers in making business travel arrangements, consistent with Columbia’s travel policies, cost considerations, and preferences

Benefits in Booking with WTI

  • Ensure ongoing 24/7 support with changes, cancellations, or itinerary modifications when needed. Additionally, itineraries and receipt information for travel (air, rail, hotel, car) will be fed to and available in Concur Expense. Air or rail travel booked through World Travel using the Central Pay method will be paid by the University
  • All international travel booked through WTI or via Concur Travel, will be automatically registered for International SOS (ISOS) itinerary monitoring to receive pre-trip advisories and automatic real-time push alerts for destination countries. In addition, travelers will be registered for international Travel Insurance coverage through Aetna. Visit International Travel to learn more about ISOS and Aetna.
  • All air or rail travel booked on Concur Travel or through World Travel using the Central Pay method will include Travel Accident Insurance provided by third-party providers of Bank of America.  Policy inclusions and exclusions can be found on the Description of Coverage provided for Bank of America.
  • Travel vendor negotiated discounts will be applied for travel booked through WTI or via Concur Travel.

Travel Arrangers at ISERP Business Office are to assist the department with all travel related arrangements. They also serve as Travel Delegates to book travel on your behalf.

  • Karen Del Aguila for Non Grant Related Expenses
  • Karen Del Aguila for Grant Related Expenses


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For general questions about ISERP programs, services, and events.